Hello.
Before entering the project, you agree to the rules described in the "rules" section on Discord (or in the VK group). This is mentioned when entering the project.

If you followed all the rules of conduct in the ticket, as well as the general server rules, which describe all situations in which you can get back lost loot as a result of unfair situations - you will definitely be helped and answered in the most polite manner.

If you did everything correctly and received a negative response - please confirm all of the above to us at [email protected]. After that, we will publish the evidence here under the review (if any).
Otherwise, we will consider your review invalid.